If you are not completely satisfied with your purchase simply return in its original condition with the reciept within 14 days of purchase. We will issue a refund, or exchange the item for a different size/colour,if preferred.
This applies to online sales & telephone sales only.
WHEN do items need to be returned by?
Items must be returned within 14 days of purchase.
WHERE do items need to be returned to?
Return items to Isobel, Adare, Co. Limerick, Ireland.
HOW do customers return items?
Items must be returned in the condition in which they were received and in original packaging,including reciept and tags. Also it is recommended the item is returned by registered post as the customer is fully responsible for the item until it reaches Isobel. The return cost is customers responsibilty only. We will not accept returns if there is evidence the item has been worn.
SHIPPING for returns?
Shipping , for returns is the customer. In the case where an item is agreed to be defective or not the item ordered by the customer a new item will be issued in replacement, at cost to Isobel.
CREDIT for returns?
In the case where an item is defective a replacement item will be issued. If the customer wishes they may receive a refund or credit note. In the case of a refund the customers credit card will be credited.
Please Note: Goods personally selected may only be exchanged for a credit note within 7 days. No exchange on headpieces and jewellery.
For more information email firstname.lastname@example.org